All of your questions answered here!

Yes we have very knowledgeable trained guides who provide fantastic information in a fun and entertaining manner both at Sarah Island and Heritage Landing. A guide is on-board all day to cater for your needs and to answer any questions you may have.

You will be allocated seats at the time of your booking. You can book the section of the boat you would like to sit in, and then your allocated seats are yours for the whole cruise. You are certainly able to walk around the whole boat throughout the cruise.

You do keep this seat throughout the cruise, however you are more than welcome to walk about the whole boat throughout the cruise and there are outside seating areas you can enjoy while you are not in your allocated seat.

There are no additional fees when paying with a credit card. We have EFTPOS available on the boat however this service does not work throughout the cruise so it is advisable to take some cash on the cruise if you wish to purchase any additional snacks or drinks.

You can walk about the boat as much as you wish. With a very spacious boat layout with plenty of outside deck areas including outside seats anyone can use, you can enjoy all areas of the boat and always have your allocated seat to return to.

While we do have the facilities to do so, the internet service is patchy and we do advise you carry some cash. We conveniently have an ATM in our cruise terminal where you board the boat for this exact purpose.

Yes absolutely, we have great discounted family rates to make it an affordable and enjoyable experience for travelling families. Family tickets are for 2 adults and up to 3 children.

Yes - Collect your ticket from our booking office next to the boat, 18 Esplanade, Strahan Wharf
Please collect your tickets 30 min prior to your cruise departure, or the day prior if you like.

65 nautical miles, approx 120 klm. Macquarie Harbour is 3 times the size of Sydney Harbour and to put this into context, it is 40km from Strahan to the mouth of The Gordon River!

You have access to the whole boat! There are four outdoor decks on Harbour Master II. Two on the Main Deck, one on the Upper Deck which has some cover and some outdoor seating with tables? The Captains Deck has a very large viewing area with seating for fantastic viewing and photo opportunities!

Booking cancellations must be made by notifying World Heritage Cruises booking office, email bookings@worldheritagecruises.com.au or phone 0364717174 between the hours of 8am and 5pm, 7 days a week.

Cancellation fees for cruises booked directly with World Heritage Cruises are as follows:

Cancellations made within 48 hours of scheduled cruise departure time – No refund available

Cancellations made more than 48 hours prior to scheduled cruise departure time – A Full refund is available

As we cruise into the UNESCO Franklin Gordon Wild Rivers National Park, yes you will need a parks pass, they are available from Parks & Wildlife Tasmania

Of course! Gift vouchers are available to purchase on our website and are sent right to your inbox. We can even send the voucher straight to the recipient if you prefer. Vouchers are available in fixed or custom values and are valid for 3 years from the date of purchase.

Learn more here: GIFT VOUCHERS

Yes - meals are included.

All meals are freshly prepared each day in our onboard galley using Tasmanian produce and served in biodegradable platters directly to your seat during the cruise. There’s no queuing, blocked aisles, or missed views while you wait - simply sit back, relax and enjoy the stunning scenery as our crew serves your meal.

We offer meals for adults, as well as thoughtfully prepared, child-friendly meals for children aged 5 - 16 years (inclusive). Child meals may be upgraded to adult meals when booking online or by calling our friendly team. Upgrades are $12 in Main Deck seating, and complimentary in Upper Deck seating.

Meals for infants aged 0 - 4 years are available upon request.